Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Stokedau Casino. They apply to the website, account services, games, promotions, payment features and other services made available through the platform. Additional terms may apply to particular games, offers or services. Where additional terms are displayed, they should be read together with these Terms & Conditions.

You must be at least 18 years old to use the service. You must also be legally permitted to access online gambling services in the place where you are located. It is your responsibility to check the laws that apply to you before registering or wagering. Stokedau Casino may restrict access where use of the service is not permitted, cannot be supported, or does not meet applicable legal or regulatory requirements.

You may only open and use an account for yourself. An account must not be opened on behalf of another person, transferred to another person, or used to place wagers for someone else. You must provide information that is accurate, complete and current. If your details change, you should update them promptly through the available account tools or other channels provided on the website.

• You must not use the service if you are under the applicable legal gambling age.
• You must not use the service while located in a jurisdiction where online gambling is prohibited or restricted.
• You must not use another person’s account, payment method or login credentials without proper authorisation.
• You must not use the platform for unlawful activity, fraud, money laundering or any other improper purpose.
• You must follow the instructions, rules and eligibility conditions shown for each game or promotion.

The website may not be available in every location or at all times. Access may be limited, suspended or withdrawn where necessary to comply with law, protect users, maintain the platform, investigate activity or manage operational risks.

2. Accounts, verification and security

You may need to register an account before using some or all of the available services. During registration or at a later stage, Stokedau Casino may ask you to provide information or documents to confirm your identity, age, location, source of funds or payment ownership. These checks may be required before deposits, withdrawals or continued access can be completed.

You agree to cooperate with reasonable verification requests and to provide information that is genuine and not misleading. If requested information is missing, inaccurate, outdated or cannot be verified, access to the account or certain account functions may be delayed, restricted or suspended. Where required by applicable law, information may be checked against relevant databases or trusted third-party verification services.

You are responsible for keeping your username, password and other security details confidential. You should use a strong, unique password and take reasonable steps to prevent unauthorised access to your device or account. If you believe your account has been compromised, you must stop using it and notify Stokedau Casino through the contact options provided on the website as soon as possible.

You remain responsible for activity carried out through your account unless you have reported unauthorised access promptly and the relevant investigation establishes otherwise. Stokedau Casino may suspend an account while reviewing suspected unauthorised use, fraud, technical problems or a breach of these Terms & Conditions.

1. Register only one personal account unless the website expressly permits otherwise.
2. Keep registration and payment information accurate and up to date.
3. Complete any requested identity, age or payment verification.
4. Protect your login details and do not disclose them to another person.
5. Tell Stokedau Casino promptly if you identify suspicious activity or an account security concern.

3. Deposits, wagering and withdrawals

Deposits must be made using a payment method that belongs to you or that you are authorised to use. Available methods, currencies, minimums, maximums and any applicable processing information will be shown on the relevant payment page. You should check those details before confirming a transaction. A deposit may be declined, delayed or reversed where the payment provider, verification process or applicable requirements prevent completion.

You must not use the service to deposit funds obtained through unlawful activity or to move money for another person. Payment activity may be reviewed for security, fraud prevention, financial crime controls and legal compliance. Stokedau Casino may request further information about a transaction or payment method before allowing funds to be used or withdrawn.

A wager is generally treated as accepted when it has been recorded by the platform and a confirmation or relevant account record has been generated. You should check that the selected game, stake and other details are correct before confirming a wager. Once accepted, a wager may not be cancelled unless the applicable game rules, a technical correction or the law permits it.

Game outcomes are determined by the applicable game rules and, where relevant, approved randomisation or other technical systems. You accept the outcome recorded by the platform, subject to correction of a clear error or a process required by law. If a game is interrupted by a technical issue, the result may be reviewed and resolved in accordance with the relevant rules and available records.

Withdrawals are subject to account verification, payment checks, available balance, applicable transaction rules and any legal requirements. The available withdrawal methods and any conditions will be shown through the website. Processing may require additional review, and a withdrawal may be delayed, rejected or returned where information is incomplete, a payment method cannot be used, or activity requires investigation.

You should review your account balance and transaction history regularly. If you believe a transaction, wager or balance is incorrect, raise the issue promptly through the available support or contact process. Records held by the platform may be used when investigating account and transaction disputes.

4. Promotions and responsible gambling

Promotions, bonuses, tournaments and other offers may be subject to separate promotional terms. Those terms will explain the qualifying requirements, eligible games, any wagering or use conditions, expiry information and other restrictions that apply to the offer. You should read the full promotional terms before opting in or participating.

Unless the relevant promotion states otherwise, promotions are intended for one person, one account and one household. Stokedau Casino may decline, change or withdraw an offer where there is a technical error, suspected abuse, duplicate participation, misleading conduct or a breach of the promotional terms. Any action will be taken subject to applicable law and the terms shown for that offer.

Gambling involves financial risk and outcomes are not guaranteed. You should only wager money you can afford to lose and should not treat gambling as a way to make money, repay debts or solve financial problems. Consider setting a budget before you play and stop when that budget has been reached.

• Set personal spending and time limits before using the service.
• Take regular breaks and avoid chasing losses.
• Do not gamble when affected by alcohol, medication, stress or strong emotions.
• Do not borrow money or use essential household funds for gambling.
• Use available account management, deposit restriction, time-out or self-exclusion tools where appropriate.
• Seek independent support if gambling is becoming difficult to control.

A request to close an account or apply a responsible gambling restriction may affect access to games, deposits, withdrawals and promotional activity. Restrictions may remain in place for the period selected or required. You must not try to avoid a restriction by opening another account or using another person’s account.

5. Privacy, site use and changes to these terms

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. Information may be collected and used to provide the service, verify identity and age, process payments, prevent fraud, meet legal obligations, manage responsible gambling measures, improve the platform and communicate important account information. By using the service, you acknowledge that these activities may be necessary for the operation and security of the platform.

The content, design, software, trademarks and other material made available through Stokedau Casino may be protected by intellectual property rights. You may use the website for personal, lawful purposes only. You must not copy, reproduce, distribute, modify, reverse engineer, interfere with or commercially exploit any part of the platform unless you have permission or the law allows it.

You must not introduce malicious code, use automated tools to access the website, attempt to bypass security, interfere with other users, manipulate games or transactions, or take part in activity that could damage the platform. Stokedau Casino may investigate suspected misuse and may restrict or close an account where there is a reasonable basis to believe these rules have been breached.

The website and its services may occasionally be unavailable because of maintenance, updates, technical faults, network problems, payment provider issues or events outside reasonable control. While reasonable steps may be taken to maintain accurate information and reliable services, uninterrupted access cannot be guaranteed. Information displayed on the website may be corrected or updated when necessary.

To the extent permitted by law, Stokedau Casino is not responsible for loss caused by your misuse of the service, failure to protect account details, problems with your device or internet connection, actions of third-party providers, or events outside reasonable control. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under applicable Australian law.

These Terms & Conditions may be updated from time to time to reflect changes to the service, legal requirements, security procedures or operational practices. The current version will be made available on the website. Where appropriate, you may be notified of material changes. Continued use of the service after an update takes effect indicates acceptance of the revised terms.

If a provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These Terms & Conditions are intended to be read consistently with applicable Australian law and any mandatory rights or protections that apply to you.

If you have a question about these Terms & Conditions, an account issue or a transaction concern, use the support or contact options displayed on the website. Please include enough information for the matter to be reviewed, but do not send passwords or other unnecessary security credentials.